FAQ

 

Q: How does your mobile service work?

A: Easy, we bring the bike shop to you! One of our certified technicians will arrive in a company-marked van with everything they need ready to service all your bikes.

 

Q: How do I schedule an appointment?

A: To schedule your appointment you can call, text, email or visit our Schedule Page

 

Phone: (916) 228-0285

Email:   SacBikeDoctor@gmail.com

Q: How long does it take to service a bike?

A: Most repairs are performed in one visit and take about an hour. Of course, service times vary based on the services being performed and the number of bikes being serviced.

Q: Where can I set up my service?

A: Anywhere! Your house, your apartment, your office. Anywhere with room for the Mobile Bike Shop to park. 

 

Q: Is there a minimum cost of service or a travel fee for the mobile service?

A: Our minimum service charge is $59. Free Mobile Service applies to anywhere within the inner greater Sacramento Area. Areas outside of Sacramento will have a travel fee added. 

Q: Do you service electric bikes?

A: Most, yes. Photos are required prior to scheduling an appointment to ensure we can service the bike. We service all mechanical aspects of your electric bike, however, we are unable to repair or replace any electrical components.

Q: Does your service have a warranty?

A: Yes, all of our work comes with a 7-day warranty!

Q: What forms of payment are accepted?

A: We accept cash and all credit/debit cards. Sorry, no personal checks. 

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© 2020 by Sac Bike Doctor.